Privacy Policy

Lush n Lavish respects your privacy and values the relationship we have with you.

This Privacy Policy describes how Lush n Lavish in the US ( "we", "us", "our") collects, uses, discloses, and safeguards your personal information.

Information We Process

We may collect or process the following types of information about you. The specific information we collect will vary depending on how you interact with us:

Contact information and personal identifiers (e.g., name, address, email, phone number, social handle).
Device identifiers (e.g., MAC address, IP address, online identifiers).
Demographic information (e.g., age, sex, ethnicity, gender).
Physical characteristics (e.g., hair/eye color, skin type).
Biometric information (e.g., facial geometry for virtual try-on tools).
Commercial information (e.g., purchase history, product preferences).
Payment information (e.g., card number, billing/shipping address).
Identity verification (e.g., ID for in-store pickups, passwords).
Online or network activity (e.g., browsing history, interactions with digital content).
Geolocation data (e.g., GPS coordinates or approximate location).
Audio and visual information (e.g., voice recordings from customer service calls).
Professional or employment-related information.
Health and medical information (e.g., skincare concerns).
User-generated content (e.g., photos, reviews, surveys).
Inferences drawn from any of the above data.

How We Collect Information

Directly from you when using our services, apps, or contacting us.
From friends or family (e.g., referrals, gifting).
Through interactions with our website or emails (e.g., cookies, pixels).
From partners and service providers (e.g., analytics or advertising companies).
From social media platforms where you interact with our brand or log in using social credentials.

How We Use Information

To provide products/services, fulfill orders, manage accounts, and recommend products.
To communicate with you (e.g., order issues, support).
To manage participation in promotions, events, or contests.
For marketing and advertising (e.g., emails, push notifications, social media ads).
To enhance our digital services (e.g., remembering preferences, improving websites/apps).
To operate and improve our business operations (e.g., analytics, quality control, research).
To comply with legal obligations and maintain security.
For any other purpose disclosed at the time of data collection.

How We Share Information

With other Lush n Lavish brands and affiliates.
With service providers performing tasks on our behalf.
With parties to a corporate transaction.
With advertising networks for targeted marketing.
With third parties as required by law or with your consent.

How You Control Your Information

Data subject rights: request access, update, or deletion via email.
Marketing preferences: unsubscribe or manage via account settings.
Mobile/browser preferences: manage via your device settings.
Cookie preferences: manage via browser or "Manage Cookies" link.

How We Use Cookies

Cookies are small text files used to store information and personalize experiences. We use:

Strictly necessary cookies
Performance cookies
Functional cookies
Targeting cookies

Manage preferences via browser settings or on-site cookie controls. Each device/browser must be set separately. Our websites do not currently respond to "Do Not Track" signals.

How We Use Information to Advertise

We use cookies and partner with third-party platforms and ad networks for targeted advertising and performance tracking. You can opt out via cookie settings, but you may still see general ads from us.

How We Protect Information

We use administrative, technical, and physical safeguards to protect your personal data and limit access to authorized personnel only.

How Long We Retain Information

We retain data as long as necessary based on the purpose of collection, marketing engagement, legal requirements, or rights protection.

Updates to Our Privacy Policy

We may update this Privacy Policy periodically. Please check back regularly. We'll post the revision date at the top and notify you of major changes.

How to Contact Us

For questions, comments, or to exercise your privacy rights, contact the Lush n Lavish team via email. If necessary, we may contact you via email regarding your personal information.

State-Specific Disclosures

California Residents

This section applies solely to California residents and supplements our Privacy Policy above.

Collection and Disclosure of Personal Information

We may collect and disclose—or may have collected and disclosed—your personal information to the categories of third parties described in this policy.